Last Updated: January 28, 2026
Please read these Terms and Conditions ("Terms") carefully before using the ifile.cloud website and service (the "Service") operated by ifile.cloud ("us", "we", or "our").
IMPORTANT NOTICE REGARDING PAYMENT PROCESSING: All payments for paid subscriptions are processed through multiple authorized payment gateways and processors, including but not limited to PayPal, Google Pay, Apple Pay, RevenueCat, and other global payment partners covering 400+ payment methods worldwide. When you purchase a subscription, your payment relationship is governed by these Terms as well as the applicable terms and policies of the specific payment processor handling your transaction.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
1. DEFINITIONS
"Account" means the unique account created for you to access our Service.
"Content" means any files, data, text, images, videos, or other materials uploaded, stored, or shared through the Service.
"User", "You", and "Your" refers to the individual or entity accessing or using the Service.
"Service" refers to the ifile.cloud cloud storage and file management platform, including all features, tools, and functionalities.
"Subscription" refers to any paid plan or service tier you purchase to access premium features.
"Payment Processor" refers collectively to all authorized payment gateways and processors used by ifile.cloud, including but not limited to PayPal, Google Pay, Apple Pay, RevenueCat, and other authorized partners.
"Consumer" means a user who is purchasing the Service wholly or mainly for their personal use (not for business purposes).
2. ACCOUNT REGISTRATION AND ELIGIBILITY
2.1 Eligibility
You must be at least 13 years of age (or the age of digital consent in your jurisdiction) to use the Service. If you are under 18, you represent that you have your parent's or legal guardian's permission to use the Service.
By using the Service, you represent and warrant that you have the legal capacity to enter into these Terms.
2.2 Account Creation
To use certain features of the Service, you must register for an account. You may register using:
• Email and password
• Social sign-in through Google, Apple, Facebook, or X (formerly Twitter)
You agree to:
• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Not share your account with others
• Accept responsibility for all activities that occur under your account
• Immediately notify us of any unauthorized use of your account
2.3 Account Security
You are responsible for safeguarding the password you use to access the Service. We strongly encourage you to use a strong, unique password and enable two-factor authentication if available.
We cannot and will not be liable for any loss or damage arising from your failure to maintain account security.
3. USER CONTENT AND CONDUCT
3.1 Your Content
You retain all rights to the Content you upload to the Service. By uploading Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and transmit your Content solely for the purpose of providing the Service to you.
3.2 Content Responsibility
You are solely responsible for:
• All Content you upload, store, or share through the Service
• Ensuring you have the necessary rights to upload and share your Content
• Ensuring your Content complies with applicable laws and these Terms
• Any consequences of uploading, storing, or sharing your Content
3.3 Prohibited Content and Activities
You agree not to upload, store, share, or use the Service to:
• Violate any applicable local, national, or international law or regulation
• Infringe upon or violate the intellectual property rights of others
• Upload or transmit viruses, malware, or any malicious code
• Store or share child sexual abuse material (CSAM) or content exploiting minors
• Engage in harassment, bullying, or hate speech
• Distribute spam, phishing attempts, or fraudulent content
• Store or share content that promotes violence, terrorism, or illegal activities
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to the Service or other users' accounts
• Use automated systems (bots, scrapers) without our written permission
• Resell, redistribute, or commercially exploit the Service without authorization
• Store or share pirated software, movies, music, or other copyrighted materials without proper authorization
• Use the Service for cryptocurrency mining or similar resource-intensive operations
3.4 Content Monitoring and Removal
While we do not actively monitor all Content, we reserve the right to:
• Review Content to ensure compliance with these Terms
• Remove or disable access to Content that violates these Terms
• Suspend or terminate accounts that repeatedly violate these Terms
• Report illegal content to appropriate authorities
• Cooperate with law enforcement investigations
We are not responsible for any Content uploaded by users and do not endorse any opinions expressed by users.
4. INTELLECTUAL PROPERTY RIGHTS
4.1 Service Ownership
The Service and its original content (excluding user Content), features, and functionality are and will remain the exclusive property of ifile.cloud and its licensors TekHaz Group Kft. The Service is protected by copyright, trademark, and other laws.
4.2 Trademarks
The ifile.cloud name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ifile.cloud. You may not use such marks without our prior written permission.
4.3 Feedback
If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.
5. SUBSCRIPTIONS AND PAYMENTS
5.1 Payment Processing
IMPORTANT: All payment processing for paid subscriptions is handled by our authorized payment processors. ifile.cloud supports multiple payment methods worldwide through multiple gateways and processors, including PayPal, Google Pay, Apple Pay, RevenueCat, and additional regional and global partners. When you purchase a subscription, the applicable terms and privacy policies of your chosen payment processor also govern your transaction.
When you purchase a subscription:
• You may choose from multiple available payment methods depending on your region
• Your payment is processed by the applicable authorized payment processor
• The terms and conditions of your chosen payment processor apply to the transaction
• The name of the applicable payment processor may appear on your credit card or bank statement
• Refund and dispute requests are subject to these Terms, applicable law, and the policies of your payment processor
5.2 Subscription Plans
We offer both free and paid subscription plans. Paid plans provide access to additional storage, features, and functionality as described on our pricing page, we reserve the right to change the features at any moment, without any prenotice.
5.3 Billing
• Subscriptions are billed in advance on a monthly or annual basis
• Payment is due immediately upon purchase or renewal
• Payments are processed securely through our authorized payment processors
• You authorize ifile.cloud and its authorized payment processors to charge your chosen payment method for all fees incurred
• Applicable taxes will be added according to your jurisdiction
5.4 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate upon renewal. You will be notified of upcoming renewals and any price changes as required by applicable law.
5.5 Price Changes
We may change our subscription prices at any time. Price changes will be communicated to you at least 30 days in advance and will take effect on your next renewal. Your continued use of the Service after the price change constitutes acceptance of the new price.
5.6 Cancellation
You may cancel your subscription at any time by:
• Following the cancellation instructions provided in your account settings
• Contacting us via our contact page (we will facilitate cancellation with the applicable payment processor)
Important:
For subscriptions paid via wire transfer or invoice, you must cancel at least 48 hours before the end of your current billing period. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the end of your billing period.
Note: This 48-hour requirement applies to canceling future renewals. For refunds on your current purchase, see Section 5.8.
5.7 Consumer Right to Withdraw (EU and UK Consumers)
If you are a Consumer based in the European Union or United Kingdom, you may have the right to withdraw from your subscription purchase within 14 days, subject to the conditions set out in Section 5.8 and applicable law. To exercise any withdrawal right, contact us at our contact page within 14 days of purchase.
5.8 Refund Policy
IMPORTANT: ifile.cloud does not offer automatic refunds. All refund requests are evaluated strictly on a case-by-case basis, subject to the following conditions and applicable legal requirements.
General Refund Conditions
Refunds will only be considered where:
• You can demonstrate that you have not used the Service during the period for which a refund is claimed ("no usage" condition); AND
• The refund is required or permitted under the applicable laws of your country of residence; OR
• There is a proven technical failure on our part that rendered the Service entirely inaccessible or unusable
No-Usage Requirement
A refund request will only be processed upon confirmation that the Service was not accessed, used, or benefited from during the relevant period. We reserve the right to verify usage records, logs, and activity data before approving any refund. Any access to or use of the Service including uploading, downloading, sharing, or accessing files will be treated as usage and will disqualify the request from refund consideration.
Jurisdiction-Based Refund Rights
Where applicable consumer protection laws in your country of residence grant you a mandatory right to a refund or cancellation that cannot be waived, we will honor those rights to the extent required by law. This includes, where applicable:
• EU and UK consumers: statutory 14-day right of withdrawal, subject to the conditions under applicable consumer law
• Other jurisdictions: any mandatory refund rights as prescribed by local consumer protection legislation
It is your responsibility to provide documentation or evidence of the applicable legal entitlement when submitting a refund request based on jurisdiction-specific rights.
How to Request a Refund
To submit a refund request, contact us at our contact page and include:
• Your account details and the subscription period in question
• A description of the reason for the refund request
• Evidence of non-usage (if applicable)
• Documentation of any applicable legal basis for your jurisdiction
Refunds that are approved will be processed within 5-10 business days to the original payment method. We reserve the right to decline refund requests that do not meet the above conditions.
Wire Transfer Payments
Orders paid via wire transfer are generally not eligible for refunds, except as required by applicable law or for transactions over $100 USD.
This policy does not affect your rights as a Consumer in relation to services which are not as described, faulty, or not fit for purpose.
5.9 Sales Tax Refunds
If you were charged sales tax (VAT, GST, or similar) and are registered for sales tax in your country of purchase, you may be entitled to a refund of the sales tax amount. To claim a sales tax refund, contact us at our contact page within 60 days of purchase and provide a valid sales tax registration number for your country. Requests received after 60 days will not be processed.
5.10 Free Trials
We do not currently offer free trials on any subscription plans. We reserve the right to introduce free trial offerings in the future, in which case these Terms will be updated accordingly. Please check this page regularly for updates.
6. STORAGE AND FILE MANAGEMENT
6.1 Storage Limits
Each subscription plan includes a specific storage limit. If you exceed your storage limit:
• You will be unable to upload additional files
• You may be required to delete files or upgrade your plan
• We may restrict access to certain features
6.2 File Types and Restrictions
While we support most common file types, we reserve the right to restrict or prohibit certain file types for security, legal, or operational reasons.
6.3 File Retention
• Active accounts: Files are retained as long as your account is active
• Inactive accounts: If your account is inactive for 12 months, we may delete your files without providing notice
• Deleted files: Files you delete are permanently removed from active systems within 30 days
• Account termination: Upon termination, your files will be deleted immediately
6.4 Backup Responsibility
While we implement industry-standard backup procedures, you are responsible for maintaining your own backups of important files. We are not responsible for data loss.
7. FILE SHARING
7.1 Sharing Features
The Service allows you to share files with others through:
• Shareable links | Public links
• Email invitations | Account notifications | In-app notifications
• Collaborative folders
7.2 Sharing Responsibility
When you share Content:
• You are responsible for ensuring you have the right to share that Content
• You control who has access to your shared Content
• You can revoke access at any time
• Recipients' use of shared Content must comply with these Terms
7.3 Public Sharing
Files shared via public links may be accessed by anyone with the link. Use caution when sharing sensitive or confidential information.
8. SERVICE AVAILABILITY AND MODIFICATIONS
8.1 Service Availability
We strive to maintain high availability but do not guarantee the Service will be uninterrupted, timely, secure, or error-free. We reserve the right to:
• Modify, suspend, or discontinue the Service at any time
• Perform scheduled and emergency maintenance
• Limit certain features or access for technical or security reasons
8.2 No Warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will meet your requirements, will be uninterrupted or error-free, that any errors will be corrected, or that the Service is free from viruses or harmful components.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL IFILE.CLOUD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:
• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or use
• Any damage arising from your use or inability to use the Service
• Any damage arising from unauthorized access to your account or Content
• Any damage arising from third-party conduct or content
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE LAST AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Consumer Rights: If you are a Consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in this Agreement affects your rights as a Consumer to rely on such mandatory provisions of local law.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless ifile.cloud and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your violation of any rights of another party, your use or misuse of the Service, your Content, or your violation of any applicable laws.
11. THIRD-PARTY SERVICES
11.1 Third-Party Integrations
The Service may contain links to or integrations with third-party websites, services, or applications, including:
• Social sign-in providers (Google, Apple, Facebook, X)
• Payment processors and gateways (PayPal, Google Pay, Apple Pay, RevenueCat, and other authorized regional and global partners)
• Cloud storage providers (Amazon S3, Cloudflare, Google, Backblaze)
• Email service providers (e.g., RESEND)
11.2 Third-Party Responsibility
We are not responsible for the content, privacy policies, or practices of third-party services; any damage or loss caused by third-party services; or the availability or performance of third-party services. Your use of third-party services is governed by their respective terms and policies.
12. PRIVACY AND DATA PROTECTION
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
Our payment processors also collect and process your payment information in accordance with their respective privacy policies. We encourage you to review the privacy policies of any payment processor you use in connection with the Service.
13. COPYRIGHT AND DMCA
13.1 Copyright Policy
We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA) and other applicable laws.
13.2 DMCA Notices
If you believe your copyrighted work has been infringed through the Service, please send a DMCA notice via our contact page with:
• Your physical or electronic signature
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner
13.3 Counter-Notices
If you believe your Content was removed in error, you may submit a counter-notice with the information specified by the DMCA.
13.4 Repeat Infringers
We will terminate the accounts of users who are repeat copyright infringers.
14. TERMINATION
14.1 Termination by You
You may terminate your account at any time by deleting your account through account settings, only you have access to this feature.
Upon termination, your right to use the Service will immediately cease. If you have an active paid subscription, you must separately cancel it through your account settings or by contacting support to avoid future charges. Please ensure you back up your data in advance, as once a termination is processed, data access is terminated effectively and immediately.
14.2 Termination by Us
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
• Breach of these Terms
• Violation of applicable laws
• Fraudulent or illegal activity
• Upon your request
• Extended inactivity (12 months or more)
• To protect the Service or other users
14.3 Effect of Termination
Upon termination: your right to use the Service will immediately cease; your Content will be deleted upon deactivation or cancellation; you will lose access to all files and data. Paid subscriptions will not be refunded except as permitted under Section 5.8 or as required by law. Provisions of these Terms that by their nature should survive termination will survive.
15. DISPUTE RESOLUTION AND GOVERNING LAW
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions.
For payment-related disputes, the governing law and dispute resolution procedures of the applicable payment processor may also apply.
15.2 Jurisdiction
For service-related disputes, any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the courts of Budapest, Hungary, and you consent to the personal jurisdiction of such courts.
15.3 Informal Resolution
Before filing a claim, you agree to contact us via our contact page and attempt to resolve the dispute informally. We will attempt to resolve the dispute by contacting you via email. For payment-related disputes, you may also contact the applicable payment processor directly.
15.4 European Union Consumers
If you are a consumer based in the European Union, you may also have the right to use the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr.
Consumer Rights: If you are a Consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in this section affects your rights as a Consumer to rely on such mandatory provisions of local law.
16. GENERAL PROVISIONS
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and ifile.cloud (as the sole owner of the product).
16.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms or our rights and obligations without restriction.
16.5 Force Majeure
We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, labor disputes, or governmental actions.
16.6 Notices
All notices to you will be sent to the email address associated with your account. Notices to us should be sent via our contact page only.
16.7 Language
These Terms are written in English. Any translated versions are provided for convenience only. In the event of any conflict, the English version shall prevail.
16.8 No Agency
No agency, partnership, joint venture, or employment relationship is created between you and ifile.cloud as a result of these Terms or your use of the Service.
17. CHANGES TO TERMS
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by posting the updated Terms on the Service, sending an email to your registered email address, and displaying a prominent notice on the Service.
Changes will become effective immediately upon posting for non-material changes, and 30 days after notice for material changes. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
18. CONTACT INFORMATION
If you have any questions about these Terms, please contact us:
Contact Form: https://ifile.cloud/contact
19. ACKNOWLEDGMENT
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU ALSO ACKNOWLEDGE THAT WHEN PURCHASING A PAID SUBSCRIPTION, YOUR TRANSACTION MAY BE PROCESSED BY ONE OF OUR AUTHORIZED PAYMENT PROCESSORS, AND THAT THEIR APPLICABLE TERMS AND CONDITIONS ALSO APPLY TO YOUR PURCHASE.
Last Updated: January 28, 2026
Effective Date: January 22, 2026